Kyndryl Digital Experience Management powered by Riverbed
Enhanced digital employee experience, enables employees to better serve their end customers
Benefits
Enhance employee experience and satisfaction
Elevate employee experience through identifying, prioritizing and enabling reduction or removal of negative events impacting user productivity.
Drive cost optimization and sustainability
Realize cost savings through application and licensing rationalization and health-driven device refresh cycles - plus reduce your carbon emissions impact.
Benchmark experience and drive innovation
Continuously measure employee experience to demonstrate improvements and outcomes and capture environmental landscape information to uncover opportunities.
Program Offerings
Kyndryl Digital Workplace Unique Offerings
Kyndryl + Alluvio Aternity
Riverbed provides Kyndryl the data foundation to drive three principles to transition customers to an adaptive workplace, driving business outcomes and employee experience:
- Predictive – know my experience
- Proactive – optimize my environment
- Seamless – make it easy for me
Digital Experience Management is Kyndryl’s proactive analytics and process-based services framework that continuously analyzes experience through employee devices and applications to identify and remediate events that negatively impact their productivity and satisfaction.
Kyndryl DEM Remediation Optimization Program
If you are an existing Alluvio Aternity customer but don’t have automated remediation functionality activated you are missing out on the ability to resolve user issues with proactive self-healing. Kyndryl can help you to deploy automation across your organisation. Our program includes deployment of Alluvio Aternity’s automated remediations, enablement and testing of the whole script library, service desk integration and a skills transfer to your team.
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