Kyndryl Digital Experience Management powered by Riverbed

Enhanced digital employee experience, enables employees to better serve their end customers
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Benefits
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Enhance employee experience and satisfaction

Elevate employee experience through identifying, prioritizing and enabling reduction or removal of negative events impacting user productivity.

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Drive cost optimization and sustainability

Realize cost savings through application and licensing rationalization and health-driven device refresh cycles - plus reduce your carbon emissions impact.

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Benchmark experience and drive innovation

Continuously measure employee experience to demonstrate improvements and outcomes and capture environmental landscape information to uncover opportunities.

Program Offerings

Kyndryl Digital Workplace Unique Offerings

Kyndryl + Alluvio Aternity

Riverbed provides Kyndryl the data foundation to drive three principles to transition customers to an adaptive workplace, driving business outcomes and employee experience:

  • Predictive – know my experience
  • Proactive – optimize my environment
  • Seamless – make it easy for me

Digital Experience Management is Kyndryl’s proactive analytics and process-based services framework that continuously analyzes experience through employee devices and applications to identify and remediate events that negatively impact their productivity and satisfaction.

Kyndryl DEM Remediation Optimization Program

If you are an existing Alluvio Aternity customer but don’t have automated remediation functionality activated you are missing out on the ability to resolve user issues with proactive self-healing. Kyndryl can help you to deploy automation across your organisation. Our program includes deployment of Alluvio Aternity’s automated remediations, enablement and testing of the whole script library, service desk integration and a skills transfer to your team.

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