How is monitoring for the workplace evolving? The Virtual Workplace Evolution (VWE) stands as one of Germany’s of the largest desktop events, where customers, partners...
Recently, I had the privilege of attending the 2023 Gartner Digital Workplace Summit in San Diego, where leading Gartner analysts shared their insights and predictions...
Digital Experience Monitoring (DEM) is a user-centric approach that focuses on improving the performance of digital platforms to enhance the user experience. As more interactions...
The pressure on end user services teams continues to grow. Hybrid work, the modernization of the digital workplace, and increasing demand for consumer-like experiences all...
Digital employee experience has become increasingly important as digital technologies continue to play a larger role in the workplace. Employees today rely on digital tools...
In today’s fast-paced business world, delivering a superior digital experience is essential for driving employee productivity, satisfaction, and customer experience. IT departments are constantly seeking...
Organizations use End User Experience Management (EUEM) to ensure that their technology systems are functioning effectively when it comes to delivering excellent digital experiences to...
The global financial services industry has undergone a rapid digital transformation in recent years, driven by evolving customer expectations, remote and hybrid work, infrastructure modernization,...
As companies shift towards hybrid IT models, measuring device and application performance metrics alone is not enough to provide a comprehensive understanding of the employee...
Most organizations have treated employee experience separate from customer experience, but they’re more connected than you think. Let’s start with the definitions. Employee experience encompasses...